Welcome to the GitLab Support Portal

Please note this support portal is for administrators of self-managed GitLab instances and users of GitLab.com. If you are a user of GitLab where the URL is similar to gitlab.yourorg.com, please contact your organization.

Self-managed (hosted on your own site/server)

GitLab Community Forum
I'm using a self-managed GitLab Core or Community Edition server without a paid license, and I need help.

GitLab Enterprise Edition Customer Support
I have a paid license (Starter, Premium, Ultimate), and I need help.


GitLab Community Forum
I need help using GitLab.com.

GitLab.com Account Support
I need help accessing my free GitLab.com account.

GitLab.com Customer Support
I have a paid subscription to GitLab.com (Bronze, Silver, or Gold), and I need help.
A bug is severely impacting my ability to use GitLab.com.

About GitLab Support

Please visit our Support page for more information about the support we provide including what is considered out of scope and our general support practices.

View Support Tickets

View your current requests by clicking My activities.