We have detected a hold on your account at this time. Due to this hold, we are unable to process support requests from your organization.

To rectify this, please reach out to your Account Manager via email or to the Sales team via https://about.gitlab.com/sales/

Thank you for being a valued GitLab customer. Due to recent developments in U.S. trade control law, we are no longer able to support your subscription.

If you have questions, please reach out to your Account Manager via email or to the Sales team via https://about.gitlab.com/sales/

According to our records, your organization purchased its GitLab subscription through one of our Alliance (OEM) Partners. Instead of submitting a ticket direclty to GitLab Support, please contact your GitLab Alliance (OEM) Partner for assistance. If you believe this to be a mistake, please speak to your GitLab account representative, or our Sales team via the Sales contact form.

The organization you are associated to is currently showing as expired. As such, your options for submitting tickets are limited to only that of an unpaid user.

If you believe this to be a mistake, please speak to our Support Operations team via the Support portal related matters form, your account representative, or our Sales team via the Sales contact form.

We are currently not able to associate your Support Portal account to a known organization. As such, your options for submitting tickets are limited to only that of an unpaid user.

If you believe this to be a mistake, please speak to our Support Operations team via the Support portal related matters form, your account representative, or our Sales team via the Sales contact form.