Lost 2FA recovery codes, cannot access gitlab.com

Brief problem description

Cannot access gitlab.com - blocked by two factor authentication challenge. I changed Google authenticator app / got a new phone and don't have recovery codes.

Error messages that indicate the problem

Cannot sign into gitlab.com

Links to solutions in docs, issues or MRs

If you previously added an SSH public key to your profile, you can generate new recovery codes via SSH as described in the docs.

Still can't sign in? Account recovery information.

If this process does not work for you, please open a support ticket.

Note: For self-managed GitLab customers, please contact your organization's GitLab administrator.

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